CRM World

LOGO Board Member Dorothee Gabor visited the fair this week Logistics & Distribution in Zurich to meet partners and customers in Switzerland and learn about the latest trends in this very specialised market.

The Miller-Heimann Group invited sales managers to learn about the latest trends in sales at the event “The Future of Sales”.

The logistics world meets in Stuttgart. New technologies, especially in the field of warehousing and packaging, are presented in the halls of LogiMAT. Logistics service providers and software manufacturers present themselves.

Marketing and sales have been dealing with the different customer journeys for quite some time.

One of the interactive workshops at the German CRM Forum dealt with customer journey mapping.

At the German CRM Forum in Munich, I had the opportunity to take part in a practical workshop on design thinking.

Board of directors of a medium-sized company – a lot of responsibility, a lot of tasks, a lot of stress. How can we cope with that?

A new era at M&M is beginning these days. The different company divisions want to grow together and create an optimal customer experience together.

An invitation from Google? Sure, that’s where we’re going. Of course we’re curious to see how Google Germany presents itself.

Take: a medium-sized logistics company with several branches. Add: power management and motivated employees.

In much of what we do in the software industry, this sentence by Voltaire proves true. Companies want to move forward, hold their own in the market, improve their processes, compensate for the lack of skilled workers with technology.

Digitisation is on everyone’s lips. Woe betide any company that tries to buck the trend. Especially in logistics, there are numerous areas where digital technology is on the rise.