Kategorie: CRM World

Everyone has experienced how relationships change in the past year. In the private sphere, depending on our living situation, we have moved much closer together

More and more, companies are using data-based decision templates. Strategic decisions are to be derived from the multitude of information available in different databases and

Logistics CRM differs from other CRM tools in that it reflects the data structure of logistics data. In this part of our series, the CRM

Customer-centric action – that is what is expected of every company today: the customer’s need, the “true customer wish” should be at the centre of

The CRM Challenge Data Quality: Part 1 Address Data A real challenge when starting a CRM project: the data from different sources and the data

The customer and his needs at the centre of everything we do – is this really a reality in logistics? 2020 is the year of

The LOGO CRM Check shows you concretely how you, your company, your sales team and ultimately your customers can benefit from LOGO CRM. Free of

Potentials or sales opportunities take on a very special value in the current situation and sales management must be set up very differently now in

In the meantime, many logistics companies have also realised that positive customer experiences represent an existential competitive advantage. Why do we read so much about

The customer and his needs at the centre of everything we do – is this really a reality in logistics? 2020 is the year of