Interface Operational System and Financial System (Shipment Data Import) - The integration of your datas from external systems makes a realtime analysis of the customers possible…

Standard- Interfaces

• Standard- Interface Transport Management Systems (Country, Sea, Air)
• Standard- Interface Stock- and Logistic- Systems
• Standard- Interface Damages and Reclamations
• Standard- Interace Financial Accounting

Reference Interfaces e.g. to CargoSoft, Coda, DCW, Easysped, Euromistral, IPACS, HANSA, NEC, PAS, Procars, SAP, Sprint, Trans400, Tris etc.

Telephony (CTI/TAPI) - faster dialing, directly from the customer mask…

Functions:

• Indication of ingoing calls per workplace
• Automatic indication of the calling customers
• Execute outgoing calls directly over the system
• MODULE TELEPHONY
  
  

1. Introduction
2. Management of appointments    & to dos
3. Management of contacts
4. Tender management
5. Search functionality
6. Workflow
7. Partner, agent, and project management
8. Key account management & potential analysis
9. Consignee/shipper management
10. Analysis of shipments
11. Email, Outlook and Lotus Notes interface
12. Reports and Statistics
13. Analyses, reports and customer classification
14. Campaign management
    & address revision
15. Data warehouse
    & call center
16. System settings & Admin-Tool
17. Interface operative system, financial system & telephony