Analyses, Reports and Customer Classification - create your individual reports and get the maximum benefit ... ...Classify customers with individual criteria (define with Admin-Tool)...

General Reports : MODULE ANALYSIS

• Reports on all fields of the CIS system
• Filter settings with all combinations
• create individual reports, save and edit
  screen results in window, in excel, as ASCII-file and print

ABC-Analysis (automatically): MODULE ANALYSIS
(only together with module interface)

• show classification of customer
• Analysis of activities on defined criteria basis
• Classification and Analysis optional with weight, turnover, profit and number of shipments
• 13-Months-Roller
• latest activities and chart results

1. Introduction
2. Management of appointments    & to dos
3. Management of contacts
4. Tender management
5. Search functionality
6. Workflow
7. Partner, agent, and project management
8. Key account management & potential analysis
9. Consignee/shipper management
10. Analysis of shipments
11. Email, Outlook and Lotus Notes interface
12. Reports and Statistics
13. Analyses, reports and customer classification
14. Campaign management
    & address revision
15. Data warehouse
    & call center
16. System settings & Admin-Tool
17. Interface operative system, financial system & telephony