E-Mail

Functions:

• send e-mails directly from the CIS system
  (using your standard e-mail software)
• organize mailing lists
• attach documents

Outlook- and Lotus Notes-Interface

You can assign data from Outlook or Notes to a customer file in CIS CRM or you can transfer data from CIS CRM to Outlook or Notes.

The following data can be transferred between Outlook or Lotus Notes and CIS CRM :

• E-mails (incoming / outging)
• Contacts
• Appointments
• To dos

1. Introduction
2. Management of appointments    & to dos
3. Management of contacts
4. Tender management
5. Search functionality
6. Workflow
7. Partner, agent, and project management
8. Key account management & potential analysis
9. Consignee/shipper management
10. Analysis of shipments
11. Email, Outlook and Lotus Notes interface
12. Reports and Statistics
13. Analyses, reports and customer classification
14. Campaign management
    & address revision
15. Data warehouse
    & call center
16. System settings & Admin-Tool
17. Interface operative system, financial system & telephony